Shipping & Returns

Providing our cherished consumers with high-quality goods and outstanding personalised service is our top goal. We make an effort to be readily available and respond to any inquiries and issues as quickly as we can. We hope that you will become one of our long-term clients since it would be great. If there is anything we can do to enhance our service, do let us know.

WHEN CAN I EXPECT MY ORDER TO SHIP?

All items will be shipped from Ahmedabad within 7–10* business days* of the order being placed. Here, we thoroughly review your order to make sure that our goods adhere to all of your requirements. 

ORDERS, RETURNS AND EXCHANGES

Personalised orders and custom made-to-order items are non-refundable once your order is placed and confirmed. Incase you receive an incorrect product or a damaged product please email us at skynitedesign@gmail.com with an image of the damaged item along with your order number.

ARE MY PERSONALISED ITEMS ELIGIBLE FOR RETURNS?

Upon final approval of your personalised order, we cannot accept returns due to any errors (such as misspelled words or incorrect information etc.). By approving your final proofs, you accept responsibility for the information and layout as shown. If errors are discovered after proof approval and you wish to reprint, we are required to charge you for services rendered.

Can i cancel my order?

You can cancel the order, before it goes for production. Once the customization is approved, and have set for production, it can neither be cancelled nor refunded.